Privacy Policy

Effective Date: Friday, March 29, 2024


The privacy and security of our users are top priorities at SoulsCollective. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website,, and related services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

Collection of Information

We collect personal information, such as your name, email address, and phone number, to when you purchase readings or classes. We may ask for your consent to include your email in our newsletter and send occasional text messages about upcoming events and offers if we have your cell phone number.

We do not share your personal details with third-party services, and your information remains confidential with us. If you prefer not to receive further communications from us, please let us know, and we will respect your wishes.

Usage of Information

We may use non-personally identifying information, such as IP addresses and browsing data, to analyze trends and improve our website’s functionality and content. We do not track any data through Google Analytics currently.

Our website employs web cookies to enhance user experience and track usage patterns. You can adjust your browser settings to decline cookies, although this may affect certain features of the website.

Third-party advertisers may use web cookies to serve relevant ads based on your browsing activity. You can opt-out of targeted advertising through the Network Advertising Initiative’s opt-out tool.

Security Measures

We take comprehensive measures to safeguard your personal information from unauthorized access, alteration, or misuse. While we employ industry-standard security protocols, please be aware that no method of transmission over the internet is entirely secure.

Your Responsibilities

You maintain the confidentiality of your account credentials. If you suspect unauthorized access to your account, please notify us immediately.

Policy Changes

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review this Policy regularly for updates.

Contact Us

If you have questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at

Thank you for your trust and continued support.

Gail Serna

(818) 451-6694 (Cell)


Please Note: Please be advised that by accessing and using this website, you consent to the utilization of cookies. These cookies are employed to enhance your browsing experience and ensure the efficient operation of my website. It is important to note that I am not a licensed psychologist, therapist, psychotherapist, or any similar professional. Should you be grappling with severe trauma, suicidal ideation, extreme eating or drinking disorders, or any other serious mental health concerns, it is imperative that you seek assistance from a licensed practitioner without delay. My sessions and card readings are designed as forms of Spiritual Healing and Consulting. They do not claim to cure, prevent, diagnose, or treat any disease or condition, nor are they intended to prescribe in any manner. For further details regarding refunds, kindly refer to the terms and conditions outlined on my website.

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